This assumption is based on a limit and on a rediscovery. The limit is the concept of growing up, which implies acceptances of convention and tradition that innovators avoid. Indeed, the designation of “immaturity” is frequently applied to innovators of all ages who constantly question the rules. To be mature is to become habituated to life’s prevailing norms, values and habits. In many...
Are you listening? Or waiting to speak?
Focus on listening over speaking is another adage with as much power as the last Whimsy, Hustle While You Wait that was posted last week.
I was asked by a major bank CEO to help them win the coveted Baldridge Quality Award. My assignment was to document how they were a great learning organization. I decided to sit in on a wide variety of meetings,...
